2N EasyGate IP - Signal problem

[bundyboy]

Hello,

I hope you can help me regarding 2N EasyGate IP.

for some unknown reason, the device has a very weak 4G signal. signal strength is only 2 LEDs of 4. while on a smartphone the signal is of normal strength 100%.

also if for example I move the device 1 meter in any direction, very often it immediately loses the 4g signal. and sometimes it won't connect again.

Please tell me what could be a problem ? What I can try ? could it be a hardware problem ?

Thank you

 

[Theo Tintensich]

Hello,
have you connected an antenna to the EasyGate? It seems that the signal is too weak without an additional antenna
The EasyGate have a SMA-Antenne-Connection, Type SMA Female

 

[bundyboy]

Hi,
thank you for the reply.
I don't have the original antenna, so I tried with a wifi antenna. and then the signal is full.

 

[Theo Tintensich]

You wrotein your Thread-opening

for some unknown reason, the device has a very weak 4G signal. signal strength is only 2 LEDs of 4

but now, you wrote, that you have a full strength with a WiFi-Antenna.


Die Antenne for WiFi ist optimiesed for the WiFi frequencies, the LTE/4G-Frequenzies uses a much wider spectrum, from around 600 MHz up to 5GHz. Now, it's depends from you localisation, wich Mobilcommunication Frequency ist used locally.

Antennas für LTE/4G/5G Routers sholdn't cost that much, normally.
What is your location? Australia?
I'll hope, that you're not in an Area, where they don't have 4G/5G and will switch of the 3G Network in the near future.
As it'planed for example in the 'New England' area of north NSW

 

[bundyboy]

You wrotein your Thread-opening

but now, you wrote, that you have a full strength with a WiFi-Antenna.


Die Antenne for WiFi ist optimiesed for the WiFi frequencies, the LTE/4G-Frequenzies uses a much wider spectrum, from around 600 MHz up to 5GHz. Now, it's depends from you localisation, wich Mobilcommunication Frequency ist used locally.

Antennas für LTE/4G/5G Routers sholdn't cost that much, normally.
What is your location? Australia?
I'll hope, that you're not in an Area, where they don't have 4G/5G and will switch of the 3G Network in the near future.
As it'planed for example in the 'New England' area of north NSW

Hi,

Later I have tested with WIFI antenna, and then the signal was full.
no, I'm from Croatia - EU.
but thanks for the explanation
here you can see pictures of the device: https://www.ip-phone-forum.de/threads/2n-easygate-ip-4g-gateway-low-price.318801/

 

[Theo Tintensich]

OK ;-)
(I've such kind of Antanna, I've bought for my 3G-Box. Bit 3G is swiched off in Germany ;-) )